Privacy & Medical Information Policy
Confidential, Secure, and Respectfully Handled
This Privacy Policy describes how Shanna’s Secret Wellness, operated by The French Empire LLC, collects, uses, and protects your personal and medical information. By using this website, you agree to the terms outlined below.
PRIVACY & MEDICAL INFORMATION POLICY
1. Personal Information
For the purposes of this Policy, “Personal Information” refers to any information that identifies you directly or indirectly. This includes your name, email address, phone number, and any information you voluntarily provide through our forms, including health-related information.
2. Collection & Use of Information
We collect Personal Information when you submit a contact form or communicate with us. This information is used solely to respond to your inquiries, coordinate your wellness experience, and provide our concierge services.
We use basic analytics tools, such as Google Analytics, to understand how visitors interact with our website. This data is collected in an aggregated and anonymous manner and is not used to identify individual users.
Essential cookies may be used to maintain website functionality. We do not use cookies for advertising or marketing purposes.
3. Medical Information Handling
We recognize that medical information is sensitive and handle it with strict confidentiality.
Medical documentation may be voluntarily provided by you for the purpose of coordinating your thermal spa experience in France. This may include documents such as physician clearance or relevant medical history.
Such information is used exclusively to facilitate communication with licensed healthcare professionals and thermal establishments involved in your program. We do not sell, rent, or use medical data for marketing purposes.
As your treatments take place in France, your information may be securely shared with licensed professionals and institutions located in France. By submitting such information, you consent to this transfer.
Medical documents are typically deleted within 60 days following the completion of your stay, unless retention is required for administrative or legal purposes.
4. Data Security & Storage
We implement appropriate technical and organizational measures aligned with recognized industry standards to protect your Personal Information.
This website is hosted on servers located in the United States. By using this site, you acknowledge that your information may be transferred to and stored in the United States.
5. Information Sharing
We do not sell your Personal Information.
Your information may be shared only when necessary to deliver the services you request, including with trusted third-party providers such as accommodations, transportation services, or wellness establishments.
Your information may be shared only when necessary to deliver the services you request, including with trusted third-party providers such as accommodations, transportation services, or wellness establishments.
6. Your Rights
You have the right to request access to your Personal Information, request corrections to inaccurate data, and request deletion of your information, subject to applicable legal obligations.
For any questions regarding this Privacy Policy, please contact us:
tanya.espiand-n@shannasecret.com
or use our contact form: Contact Us
tanya.espiand-n@shannasecret.com
or use our contact form: Contact Us